Tyler Oderkirk's Blog » Virtual private servers http://unsyncopated.com/blog "Scared money don't[sic] make money" Thu, 27 Jan 2011 05:02:58 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 RimuHosting’s support team is great http://unsyncopated.com/blog/index.php/2009/01/13/rimuhostings-support-team-is-great/ http://unsyncopated.com/blog/index.php/2009/01/13/rimuhostings-support-team-is-great/#comments Tue, 13 Jan 2009 18:22:02 +0000 Tyler http://unsyncopated.com/blog/?p=17 The webserver that is serving you this page isn’t running on a real physical machine. It’s running on a virtual Xen CPU in a Dallas, TX datacenter that is operated by RimuHosting, my VPS (Virtual Private Server) provider.

I’ve been really pleased with RimuHosting’s technical support, especially their response time. Here’s an example:

11:39PM EST – I send an email to RimuHosting support, requesting that they add the SSH host key for their backup server to their online documentation.

11:45PM EST – I recieve a reply from David, one of their reps, and notice that the documentation has been updated.

Nice.

See also
  • VPS Software Configuration – Some notes on how I configured Lighttpd, MoinMoin, Pyblosxom, WordPress, and subversion on my VPS.
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